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PROFESSIONAL EXPERIENCE

Solarc, Inc. (12/2007 to Present) Tulsa OK
INSTRUCTIONAL DESIGNER

Research and create training materials for Software company targeting Airline, Energy and Commodities companies: Logistics, Trading and Risk

Update all training materials as product transitions from a PowerBuilder to a Dot.Net platform

Work closely with documentation to maintain consistency in concepts and terminlolgy

Take the lead in moving training toward blended and online traing solutions

Use Powerpoint, Camtasia, Flash and Captivate

Dollar Thrifty (12/2006 to 12/2007) Tulsa OK
INSTRUCTIONAL DESIGNER/TECHNICAL WRITER

Coordinate with Instructional Design team to plan and create new instructional online multimedia lessons in Flash format that include computer program and softskills simulations

Leverage existing online media into a pedagogically sound products using Captivate and the Skilllsoft LMS

Write technical bulletins distributed to all levels of organization

Create graphics and presentations that are used throughout organization by executives and trainers

Use all Microsoft Office programs, Articulate, Captivate, Photoshop, Visio, etc.

Do voiceovers and edit audio for online and other presentations

Administer user testing of proprietary software

Vanguard/EDS/Collaborative Technologies (Contract 4-12 2006) Tulsa OK
INSTRUCTIONAL DESIGNER / TECHNICAL WRITER

Coordinated with Instructional Design team to develop a blended curriculum of instructor-led and self-paced training for sales and service representatives with separate tracks for different job roles

Created instructional multimedia CDs that include a combination of html, simulations and flash presentations

Assisted in producing online technical newsletter (Dreamweaver expert)

Assisted in producing technical bulletins

Assisted in supporting Excel macros

Used PowerPoint, Articulate, SoftSim, Excel, and Dreamweaver

Recorded voiceovers for interactive CDs

WOOD GROUP ESP (2004-2005) Oklahoma City, OK
IT TRAINER
Information Services

Started and maintained IT Training Program

Put together instructional materials packet for Microsoft Products

Developed Course materials for Syteline ERP and Cogos Impromptu

Developed documentation and course materials for proprietary database

Created a Training Website where global employees can access training materials

Taught classes in all topics listed above to engineers and other personnel

Served on cross-functional teams procedural committees to document organizational procedures for databases

Wrote documentation for help desk

NORTHEASTERN STATE UNIVERSITY (1997-2004) Tahlequah, OK

ONLINE INSTRUCTOR
Management of Information Sciences, College of Business and Industry

Prepared and held classes online

Maintained Webpage for class

UNIVERSITY INSTRUCTOR
Management of Information Sciences, College of Business and Industry

Prepared materials for and taught four classes in a combination of the following areas each semester: Business Communications, Computers in Modern Society, Fundamentals of Computer Usage, Principals of Information technology, Web Design

Maintained class Website, to which my students could refer for assignments and other information they needed for their classes

Rewrote or prepared Power Points to use in classes

Used Blackboard and other technology to prepare students for a technological workplace

Emphasized the use of technology and critical thinking in the classroom

Encouraged and assisted students in posting their resumes and examples of their work to personal Webpages on university server

Advised and guided MIS advisees

TECHNICAL WRITER / INSTRUCTIONAL DESIGNER
Computing and Telecommunications

Managed two Intranets: InternalWeb, (Commuting and Telecommunication's Internal Intranet), and NETNotes (designed to keep NSU faculty and staff abreast of technological advances as well as provide documentation and tutorials)

Produced written and online documentation, facilitated other department members documentation, and maintained major departmental on-line documents such as rosters, organizational charts, etc.

Facilitated faculty development workshops

Produced online help for internally written software (Tracker products)

Produced marketing literature for our telephone services

Represented department at Campus Connections events, interfacing with new and prospective student

MAPCO (1997) Tulsa, OK

TECHNICAL WRITER AND ON-LINE HELP SPECIALIST (Internship)

Worked with CIS team to produce on-line documentation and training materials for Oracle-based software program

Researched and created 100+ page welcome packet for new CIS team members

Obtained information from software engineers

Participated in software training/testing

Edited both on-line help and training materials

OKLAHOMA STATE UNIVERSITY (1996-1997) Stillwater, OK

GRADUATE ASSISTANT / ASSISTANT DIRECTOR /INSTRUCTIONAL WRITER
Technical Writing Department

Coordinated with director to plan recruitment materials and activities for the program, including designing brochures and posters

Worked with computer techs to maintain consistency and usability in electronic classroom

Conducted surveys and managed a writing contest for high school students

Produced Power Point presentations and other teaching materials for the department

TECHNICAL WRITER (Internship)
Center for Local Government Technology

Rewrote and redesigned County Purchasing Manual for State of Oklahoma

Converted document from obsolete DOS word processing format

Solved formatting problems, thus setting standard for future manuals

Re-created all forms

ROGERS STATE UNIVERSITY (1995-1996) Claremore, OK

CAREER RESOURCE CENTER COORDINATOR
Student Activities Department

Planned, organized and developed an active Student Job Placement and Career Resource Center

Implemented a 24-hour JOBLINE to increase student awareness of local job openings

Assisted and counseled students about placement opportunities

Assisted students in the career decision-making process, including the use of the interactive computer programs Sigi-Plus and Discover

Researched, designed, and presented multimedia workshops on a variety of career-related subjects

Compiled a resume workbook targeted at our graduates

Designed and produced brochures, posters and literature for Career Center

Composed and conducted annual graduate survey, compiling and reporting results to administration

Established a career reading and viewing room

Represented RSC and Student Activities in numerous events such as Admission's College Transfer Day

Organized annual RSC Spring Career Expo (including fashion show and on-line conference)

Co-hosted television program, Window on RSC; assisted in the Scriptwriting and produced the graphics

Served as advisor to Rogers State College Computer Club

Started Career Resource Center Advisory Board to encourage participation and input from diverse areas of college

Maintained student files and submitted monthly reports on Career Resource Center activities

Managed budget for Center and Career Expo

WINDOR SUPPLY & MANUFACTURING, INC. (1994-1995) Tulsa, OK

EXECUTIVE ASSISTANT TO CEO AND PROPERTY MANAGER

Managed office for busy manufacturing and retail company

Created and maintained price catalogs, reports and analysis for manufacturing firm

Created and designed brochures, marketing materials, and forms

Developed and maintained computer database of customers and suppliers

Managed fourteen rental properties; performed bookkeeping, and balanced cash accounts, collected delinquent payments from renters, prepared taxes, and worked with Section Eight

Handled a wide variety of clerical, administrative and customer service duties

Planned and oversaw events such as open houses and company Christmas party

NORTHEASTERN STATE UNIVERSITY (1990-1991) Tahlequah, OK

GRADUATE ASSISTANT / INSTRUCTOR
Department of Arts and Letters

Taught remedial grammar

AUDIOVISUAL COMMUNICATIONS TECHNICIAN /INSTRUCTIONAL DESIGNER
John Vaghn Library

Constructed materials for seminars, classes and presentations, using desktop publishing, computer graphics, audio and video taped productions and computer based interactive programming

Rewrote manual for interactive program to make it more understandable to faculty

Produced archive-quality black and white photographic reprints in darkroom for historians

Operated control room for distance learning studio

MANAGING EDITOR, THE NORTHEASTERN
NSU Student Newspaper

Managed staff and converted paper from traditional paste-up methods to desktop publishing, trained staff in PageMaker

Met deadlines, managed distribution budget and staff

Received award for most creative staff member