Solarc, Inc. (12/2007 to Present) Tulsa OKINSTRUCTIONAL DESIGNER
Research and create training materials for Software company targeting Airline, Energy and Commodities companies: Logistics, Trading and Risk Update all training materials as product transitions from a PowerBuilder to a Dot.Net platform Work closely with documentation to maintain consistency in concepts and terminlolgy Take the lead in moving training toward blended and online traing solutions Use Powerpoint, Camtasia, Flash and Captivate
Dollar Thrifty (12/2006 to 12/2007) Tulsa OKINSTRUCTIONAL DESIGNER/TECHNICAL WRITER
Coordinate with Instructional Design team to plan and create new instructional online multimedia lessons in Flash format that include computer program and softskills simulations Leverage existing online media into a pedagogically sound products using Captivate and the Skilllsoft LMS Write technical bulletins distributed to all levels of organization Create graphics and presentations that are used throughout organization by executives and trainers Use all Microsoft Office programs, Articulate, Captivate, Photoshop, Visio, etc. Do voiceovers and edit audio for online and other presentations Administer user testing of proprietary software
Vanguard/EDS/Collaborative Technologies (Contract 4-12 2006) Tulsa OKINSTRUCTIONAL DESIGNER / TECHNICAL WRITER
Coordinated with Instructional Design team to develop a blended curriculum of instructor-led and self-paced training for sales and service representatives with separate tracks for different job roles Created instructional multimedia CDs that include a combination of html, simulations and flash presentations Assisted in producing online technical newsletter (Dreamweaver expert) Assisted in producing technical bulletins Assisted in supporting Excel macros Used PowerPoint, Articulate, SoftSim, Excel, and Dreamweaver Recorded voiceovers for interactive CDs
WOOD GROUP ESP (2004-2005) Oklahoma City, OKIT TRAINER
Information Services
Started and maintained IT Training Program Put together instructional materials packet for Microsoft Products Developed Course materials for Syteline ERP and Cogos Impromptu Developed documentation and course materials for proprietary database Created a Training Website where global employees can access training materials Taught classes in all topics listed above to engineers and other personnel Served on cross-functional teams procedural committees to document organizational procedures for databases Wrote documentation for help desk
NORTHEASTERN STATE UNIVERSITY (1997-2004) Tahlequah, OKONLINE INSTRUCTOR
Management of Information Sciences, College of Business and Industry
Prepared and held classes online Maintained Webpage for classUNIVERSITY INSTRUCTOR
Management of Information Sciences, College of Business and Industry
Prepared materials for and taught four classes in a combination of the following areas each semester: Business Communications, Computers in Modern Society, Fundamentals of Computer Usage, Principals of Information technology, Web Design Maintained class Website, to which my students could refer for assignments and other information they needed for their classes Rewrote or prepared Power Points to use in classes Used Blackboard and other technology to prepare students for a technological workplace Emphasized the use of technology and critical thinking in the classroom Encouraged and assisted students in posting their resumes and examples of their work to personal Webpages on university server Advised and guided MIS adviseesTECHNICAL WRITER / INSTRUCTIONAL DESIGNER
Computing and Telecommunications
Managed two Intranets: InternalWeb, (Commuting and Telecommunication's Internal Intranet), and NETNotes (designed to keep NSU faculty and staff abreast of technological advances as well as provide documentation and tutorials) Produced written and online documentation, facilitated other department members documentation, and maintained major departmental on-line documents such as rosters, organizational charts, etc. Facilitated faculty development workshops Produced online help for internally written software (Tracker products) Produced marketing literature for our telephone services Represented department at Campus Connections events, interfacing with new and prospective student
MAPCO (1997) Tulsa, OKTECHNICAL WRITER AND ON-LINE HELP SPECIALIST (Internship)
Worked with CIS team to produce on-line documentation and training materials for Oracle-based software program Researched and created 100+ page welcome packet for new CIS team members Obtained information from software engineers Participated in software training/testing Edited both on-line help and training materials
OKLAHOMA STATE UNIVERSITY (1996-1997) Stillwater, OKGRADUATE ASSISTANT / ASSISTANT DIRECTOR /INSTRUCTIONAL WRITER
Technical Writing Department
Coordinated with director to plan recruitment materials and activities for the program, including designing brochures and posters Worked with computer techs to maintain consistency and usability in electronic classroom Conducted surveys and managed a writing contest for high school students Produced Power Point presentations and other teaching materials for the departmentTECHNICAL WRITER (Internship)
Center for Local Government Technology
Rewrote and redesigned County Purchasing Manual for State of Oklahoma Converted document from obsolete DOS word processing format Solved formatting problems, thus setting standard for future manuals Re-created all forms
ROGERS STATE UNIVERSITY (1995-1996) Claremore, OKCAREER RESOURCE CENTER COORDINATOR
Student Activities Department
Planned, organized and developed an active Student Job Placement and Career Resource Center Implemented a 24-hour JOBLINE to increase student awareness of local job openings Assisted and counseled students about placement opportunities Assisted students in the career decision-making process, including the use of the interactive computer programs Sigi-Plus and Discover Researched, designed, and presented multimedia workshops on a variety of career-related subjects Compiled a resume workbook targeted at our graduates Designed and produced brochures, posters and literature for Career Center Composed and conducted annual graduate survey, compiling and reporting results to administration Established a career reading and viewing room Represented RSC and Student Activities in numerous events such as Admission's College Transfer Day Organized annual RSC Spring Career Expo (including fashion show and on-line conference) Co-hosted television program, Window on RSC; assisted in the Scriptwriting and produced the graphics Served as advisor to Rogers State College Computer Club Started Career Resource Center Advisory Board to encourage participation and input from diverse areas of college Maintained student files and submitted monthly reports on Career Resource Center activities Managed budget for Center and Career Expo
WINDOR SUPPLY & MANUFACTURING, INC. (1994-1995) Tulsa, OKEXECUTIVE ASSISTANT TO CEO AND PROPERTY MANAGER
Managed office for busy manufacturing and retail company Created and maintained price catalogs, reports and analysis for manufacturing firm Created and designed brochures, marketing materials, and forms Developed and maintained computer database of customers and suppliers Managed fourteen rental properties; performed bookkeeping, and balanced cash accounts, collected delinquent payments from renters, prepared taxes, and worked with Section Eight Handled a wide variety of clerical, administrative and customer service duties Planned and oversaw events such as open houses and company Christmas party
NORTHEASTERN STATE UNIVERSITY (1990-1991) Tahlequah, OKGRADUATE ASSISTANT / INSTRUCTOR
Department of Arts and Letters
Taught remedial grammarAUDIOVISUAL COMMUNICATIONS TECHNICIAN /INSTRUCTIONAL DESIGNER
John Vaghn Library
Constructed materials for seminars, classes and presentations, using desktop publishing, computer graphics, audio and video taped productions and computer based interactive programming Rewrote manual for interactive program to make it more understandable to faculty Produced archive-quality black and white photographic reprints in darkroom for historians Operated control room for distance learning studioMANAGING EDITOR, THE NORTHEASTERN
NSU Student Newspaper
Managed staff and converted paper from traditional paste-up methods to desktop publishing, trained staff in PageMaker Met deadlines, managed distribution budget and staff Received award for most creative staff member